At Pammia Shop (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pammia.shop (the “Site”), use our services, or make a purchase. Please read this policy carefully. By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

Personal Information

Personal Information is any information that identifies you or could reasonably be used to identify you. We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit/debit card numbers, billing addresses, and other payment details.

We collect this information when you create an account, place an order, sign up for our newsletter, or communicate with us.

Non-Personal Information

Non-Personal Information is data that does not identify you directly but helps us improve the performance of the Site and user experience. This may include:

  • Usage Data: Information about how you interact with the Site, including your browsing behavior, IP address, device type, and operating system.
  • Cookies: Small files placed on your device that track your browsing activities and help improve your experience on our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders, provide customer support, and communicate with you about your purchases.
  • Account Management: To manage your account, including preferences, order history, and loyalty programs.
  • Marketing Communications: To send promotional emails, newsletters, and other updates about new products, sales, and events. You may opt out of these communications at any time by clicking the unsubscribe link in the email.
  • Improving Our Services: To analyze user behavior, improve the Site’s functionality, personalize your shopping experience, and improve our products and services.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who help us operate the Site, process payments, and manage customer services (e.g., shipping companies, payment processors, email marketing services). These service providers are obligated to use your information only for the purposes for which we have engaged them.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as to comply with a subpoena or legal process, or to protect our rights, safety, and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while using the Site. Cookies are small text files placed on your device when you visit the Site. We use cookies for various purposes, including:

  • Essential Cookies: These are necessary for the operation of the Site, such as remembering your login credentials and shopping cart.
  • Performance Cookies: These help us analyze how users interact with the Site, which allows us to improve its functionality.
  • Marketing Cookies: These track your browsing behavior and allow us to deliver personalized advertising and promotions.

You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and access control protocols.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to Your Information: You can request a copy of the personal information we hold about you.
  • Correction or Deletion: You can request that we update or delete your personal information. Certain information may be retained for legal or business purposes.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email we send you.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@pammia.shop.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: